Privacy Policy

PERSONAL DATA PROCESSING POLICY

This Personal Data Processing Policy explains how Profitable Online Solutions DOO collects, uses, stores, protects, and processes personal data through this website and related business communication channels.

1. DATA CONTROLLER

The data controller responsible for the processing of personal data is:

Profitable Online Solutions DOO
Registered address: Serdara Jola Piletica 32/1, 81000 Podgorica, Montenegro
Represented by: Dmitrii Goncharov
Email: goncharov7777@gmail.com

2. PURPOSE OF THIS POLICY

This Policy is intended to inform website visitors, business contacts, clients, potential clients, and other individuals about how their personal data may be processed.

The processing of personal data is carried out in accordance with applicable personal data protection laws of Montenegro and, where applicable, with principles of the General Data Protection Regulation of the European Union.

3. TYPES OF PERSONAL DATA WE MAY PROCESS

Depending on how you interact with us, we may process the following categories of personal data:

 Name and surname
Email address
 Phone number, if provided
 Company name and position, if provided
 Business inquiry details
 Technical website data, such as IP address, browser type, device information, pages visited, and approximate location
Any other information voluntarily provided through email, contact forms, or business communication

We do not intentionally collect sensitive personal data unless it is necessary for a specific lawful purpose or provided voluntarily by the data subject.

4. PURPOSES OF DATA PROCESSING

Personal data may be processed for the following purposes:

 Responding to inquiries and business requests
 Providing information about services
 Communicating with clients, potential clients, suppliers, and business partners
 Managing business relationships
 Preparing proposals, agreements, invoices, and business documents
 Providing technical, operational, or business-related services
Maintaining website functionality and security
 Improving website content, user experience, and communication processes
 Complying with legal, accounting, tax, regulatory, or administrative obligations
 Protecting legitimate business interests, including security, fraud prevention, and dispute resolution

5. LEGAL BASIS FOR PROCESSING

Depending on the context, personal data may be processed based on one or more of the following legal grounds:

 Consent of the data subject
 Performance of a contract or steps taken before entering into a contract
Compliance with legal obligations
 Legitimate business interests
 Protection of legal rights and interests

Where processing is based on consent, the data subject may withdraw consent at any time.

6. HOW PERSONAL DATA IS COLLECTED

Personal data may be collected when you:

 Contact us by email
 Submit information through a website form
 Request information about services
 Communicate with us regarding business cooperation
 Visit or use this website
Provide information as part of a business relationship or contractual process

7. USE OF COOKIES AND WEBSITE TECHNOLOGIES

This website may use cookies or similar technologies to support basic website functionality, improve user experience, analyze website traffic, and maintain security.

Where required by applicable law, users may be asked to provide consent for non-essential cookies. Users may also manage or disable cookies through their browser settings.

8. DATA SHARING AND RECIPIENTS

Personal data may be shared only where necessary and lawful.

Possible recipients may include:

 Hosting providers
 Email and communication service providers
 IT service providers
 Accounting, legal, or administrative service providers
 Payment, invoicing, or business document service providers
 Public authorities, regulators, courts, or government bodies where legally required
 Business partners or contractors where necessary for providing services

We do not sell personal data to third parties.

9. INTERNATIONAL DATA TRANSFERS

Personal data may be processed or stored outside Montenegro where necessary for the use of hosting, cloud, communication, analytics, or business software providers.

Where personal data is transferred internationally, appropriate safeguards are applied where required by applicable law. These may include contractual safeguards, technical and organizational security measures, or the use of service providers located in jurisdictions with adequate data protection standards.

10. DATA RETENTION

Personal data is retained only for as long as necessary for the purposes for which it was collected, including business communication, service provision, legal compliance, accounting, tax, reporting, dispute resolution, and legitimate business needs.

Retention periods may vary depending on the type of data and the legal or business purpose of processing.

When personal data is no longer required, it will be deleted, anonymized, or securely archived where legally permitted.

11. DATA SECURITY

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Such measures may include:

 Access control
 Secure storage
 Password protection
 Use of trusted service providers
 Limited access to personal data
 Data minimization
 Internal confidentiality practices
 Regular review of data handling processes

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

12. RIGHTS OF DATA SUBJECTS

Depending on applicable law, data subjects may have the following rights:

 Right to be informed about data processing
 Right of access to personal data
 Right to correction of inaccurate or incomplete data
 Right to deletion of personal data
 Right to restriction of processing
 Right to object to processing
 Right to withdraw consent, where processing is based on consent
 Right to data portability, where applicable
 Right to lodge a complaint with a competent data protection authority

To exercise these rights, please contact us at:

Email: goncharov7777@gmail.com

13. REQUESTS FROM DATA SUBJECTS

If you submit a request related to your personal data, we may need to verify your identity before responding.

We will respond to requests within a reasonable period and in accordance with applicable legal requirements.


14. LINKS TO THIRD-PARTY WEBSITES

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or data processing activities of third-party websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

15. CHANGES TO THIS POLICY

We may update this Personal Data Processing Policy from time to time to reflect changes in legal requirements, business operations, website functionality, or data processing practices.

The updated version will be published on this website with a revised “Last updated” date.

16. CONTACT INFORMATION

For any questions about this Policy or the processing of personal data, please contact:

Profitable Online Solutions DOO
Serdara Jola Piletica 32/1
81000 Podgorica
Montenegro